Home | Online Store | Promotions | Our Company | My Account | Support | Where To Buy | 
 
kaz.com

View in: English | French
January 12th, 2012Recall Contact Numbers
Kaz Recall Hotline: (800) 370-8137
Click here to fill out our online recall form.

Kaz Canada, Inc. announces Voluntary Recall of Honeywell Surround Select Series HZ-420, HZ-430, and HZ-440 Ceramic Heaters due to the possibility that the internal housing of the heater potentially can detach, dislocating the heating element

The Electrical Safety Authority is notifying the public that Kaz Canada, Inc. has announced a voluntary recall of the following consumer products. Consumers should stop using recalled products immediately.

Name of product:
Honeywell Surround Select Series of HZ-420 and HZ-430 and HZ-440 distributed by Kaz Canada, Inc. under license from Honeywell.

Units:
Approximately 6,000 units in Canada.

Manufacturer:
Manufactured by a third party and distributed by Kaz under license from Honeywell

Hazard:
The internal housing of the heater can detach, dislocating the heating element, which could penetrate the housing and potentially expose hot parts/or circuitry of the heater.

Description/Models:
The recall involves only the following models of Honeywell Surround Select Series of heaters. Units were manufactured in black and white color. Only the model numbers below are affected, no other Honeywell heaters are included in this voluntary recall.

Model Number Region
HZ-420, HZ-430, HZ-440R-WMT US
HZ-420C, HZ-430C CANADA


The specific model number can be found on the on the bottom of the heater and will be embossed in the plastic casing as shown in Figure 1.

The date codes are important in determining whether the heater qualifies for the recall. The date codes are five digits long, and they can be found on the metal prong of the plug as shown in Figure 2. If the last two digits in your date code are 11, you have the heater that is being recalled.

Incidents/Injuries:
No injuries or adverse events have been reported.

Sold by:
Various retailers in Canada including Rona, Home Hardware and Irly.

When distributed:
The heaters were distributed between July 1st 2011 and December 16th 2011.

Manufactured in:
China

Remedy:
Consumers should immediately contact Kaz Canada, Inc. to determine if their heater is included in the recall. If so, follow the instructions for product return in order to receive a refund. Do not return the heater back to the store where you purchased it.

Consumer Contact:
For more information, consumers can visit the website at www.kaz.com/recall or contact the toll free number at 1-800-370-8137 from 8:30 am to 5 pm EST Monday through Friday.

Remarks:
The recalled units are certified to US/Canadian Standards by Intertek Testing Services. For more information about Intertek Testing Services Product Certification Process please visit: www.intertek-etlsemko.com/.

Note:
If you are not sure about whether your heater qualifies for recall, visit the recall website at www.kaz.com/recall or contact the toll free number at 1-800-370-8137 from 8:30 am to 5 pm EST Monday through Friday.


Click here to fill out our online recall form.

hz-420 hz-430 hz-440
ModelUPC
HZ-420092926104207
HZ-420C092926004200
Models above are White
ModelUPC
HZ-430092926104306
HZ-430C092926004309
Models above are Black
ModelUPC
HZ-440R-WMT092926004408
Model above is Black
Plaque signal├ętique
Rating Label on the bottom of the unit.
Figure 1
data code

Date code range on the electric prong The date codes are five digits long, and are located on the metal prong as shown. If the last two digits on your heater are 11 you have the heater that is being recalled. (i.e. XXX11)
Figure 2



spacer image
A world of health and comfort


Air Purifiers  | Blood Pressure Monitors  | Fans  | Filters And Accessories  | Heaters  | Heating Pads  | Humidifiers  | Insect Control  | Thermometers

contact us |  terms & conditions |  site map |  privacy |  affiliate program


A Kaz.com Network Site: Honeywell Humidifiers  | Honeywell Air Purifiers  | Honeywell Fans  | Honeywell Heaters  | Braun Blood Pressure Monitors  | Vicks Humidifiers & Thermometers

© Kaz USA, Inc. 2011-2014 250 Turnpike Rd. Southborough, MA 01772 1-800-477-0457
The Honeywell trademark is used by Kaz USA, Inc. under license from Honeywell International Inc.
Vicks is a registered trademark of the Procter & Gamble Co. The Vicks trademark is used by Kaz USA, Inc under license from The Procter & Gamble Company, Cincinnati, OH USA
These products are manufactured by Kaz USA, Inc. and Kaz Europe SA under a license to the 'Braun' trademark. 'Braun' is a registered trademark of Braun GmbH, Kronberg, Germany.
*Studies have shown that keeping indoor air at an RH level of 40-60% reduces survival of flu viruses compared to lower RH levels. When used as directed, humidifiers can achieve and maintain 40-60% RH levels.